Privacy Policy
Contact Email: info@rosevea.com
ROSEVEA ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the personal data you provide when using our website and services.
1. Information We Collect
When you use our website [rosevea.com], we may collect the following types of information:
a. Personal Information
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Name
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Shipping and billing address
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Email address
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Phone number
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Payment information (processed securely via third-party gateways)
b. Automatically Collected Information
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IP address
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Browser type and version
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Pages visited and time spent
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Device type and operating system
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Cookies and tracking technologies
2. How We Use Your Information
We use the information we collect to:
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Process and fulfill your orders
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Communicate with you regarding your purchases, returns, or support inquiries
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Send marketing emails (only with your consent)
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Improve our website and customer experience
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Prevent fraud and ensure account security
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Comply with legal obligations
3. Sharing of Information
We do not sell your personal information. We may share your data with:
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Payment processors (e.g., Shopify Payments, PayPal)
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Shipping providers to fulfill your order
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Email marketing platforms (with your consent)
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Analytics and web performance tools (e.g., Google Analytics)
All third-party service providers are required to keep your data secure and only use it for the intended purpose.
4. Data Retention
We retain your personal information for as long as necessary to:
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Provide our services
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Fulfill legal or accounting obligations
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Resolve disputes and enforce agreements
You may request deletion of your data at any time by contacting us at info@rosevea.com.
5. Your Rights (EU/EEA Customers)
If you are located in the EU or EEA, you have the right to:
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Access your personal data
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Correct or update your information
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Request deletion of your data
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Withdraw consent to processing
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File a complaint with your local data protection authority
6. Cookies
Our website uses cookies to:
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Enable essential site functionality
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Analyze traffic and performance
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Personalize content and marketing
You can manage cookie preferences in your browser settings. For full details, please review our [Cookie Policy] (if separate).
7. Security
We take appropriate technical and organizational measures to safeguard your personal data, including SSL encryption and secure third-party payment gateways.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions or concerns regarding your personal data, please contact: